Skip to content
Atlanta · Meet Hank

July 1, 2026

The receptionist
that never sleeps.

His name's Hank. Don't take my word for it — call (470) 467-7724 right now and he'll pick up. He answers, listens, qualifies the caller, books the appointment, and texts you a summary before they're back in their truck. Live, every call, in production.

Hank, the AI receptionist, taking a call in his workshop

Hank, on the line.

What it catches

Every call you'd miss otherwise

Setup

Live in about a week

Built for

Med spas · HVAC · roofing · home services

Service area

Metro Atlanta & remote

No. 00

Hear it now

The fastest way to evaluate this is to call the number.

Live demo

Hank is answering right now

(470) 467-7724

Pretend you're calling a med spa, a roofer, or any local business. Hank will greet you, ask about what you need, qualify whether it's a real lead, and offer to book you a consult. The whole flow — in production, on a real phone line.

📞 Tap to call now

Free. No commitment. Hank knows it's a demo.

Here's what happens on the call

Step 01

Hank answers.

No menus, no "press 1 for sales." Hank opens the call sounding like a real receptionist who already knows your business.

Step 02

Qualifies on the fly.

Asks about the caller's business, what they need, how urgent it is. Captures the parts that matter for follow-up — and skips the parts that don't.

Step 03

Books and hands off.

Sends a calendar link by text, drops the lead into your inbox with a summary, transfers to you if the caller asks for a real person.

The receptionist is the simplest thing we build

It's the entry point because it's the same for every business — answer the calls you'd miss. Every other workflow is different in each business, which is what the audit is for. We sit down, look at where the manual hours actually go, and figure out which ones have a clean solution today, which ones need to be researched, and which ones aren't worth automating yet.

Often a clean fit

Workflows where we've built similar systems before and the integrations exist. Scoped during the audit, shipped in the build.

  • · Lead routing & follow-up sequences
  • · Calendar + CRM sync (Jobber, Housecall, ServiceTitan, GHL)
  • · After-hours text + email triage
  • · Voicemail transcription + smart callbacks
  • · Review request automation post-job

Needs investigation first

Workflows where the path isn't obvious. We research what's feasible, what it would cost, and whether automation is even the right answer — then tell you straight before quoting.

  • · Custom invoicing flows (legacy systems, niche software)
  • · Industry-specific compliance & paperwork
  • · Integrations with tools that don't have public APIs
  • · Anything where "automation might break the customer experience"
  • · Workflows that turn out to be a process problem, not a tech one

The audit is where we figure out which list yours falls into — before any money changes hands.

Book the free 30-min audit

No. 01

The Problem

Sound familiar?

I see the same problems in almost every audit. If two of these describe your week, the call is worth 30 minutes.

Intake is a manual job.

Every new client means someone on your team re-entering the same data and sending the same emails they've written 200 times.

The support inbox never empties.

Your team spends the first two hours every morning answering the same questions that could have been handled automatically overnight.

Three people touch every invoice.

It leaves one system, gets reformatted, waits for approval, gets re-entered somewhere else — a five-minute job that takes two days.

Nobody can find the document.

"Does anyone have the latest [X]?" — buried in someone's inbox, a forgotten folder, or a Slack thread from three months ago.

New hires take weeks to get up to speed.

The real process lives in someone's head, not in writing — so every new person starts from scratch and costs you 40 hours of training time.

Your tools don't talk to each other.

Someone is manually copying the same data between your CRM, your project tool, and your billing system — every single day.

No. 02

Services

Three types of manual work
that shouldn't be manual.

01

Operations Automation

Service businesses · Property managers · Professional firms

Intake, scheduling, follow-ups, document routing — work your team does the same way every single time. I build the system that does it instead so that time goes somewhere else.

  • · Customer intake & qualification
  • · Appointment & scheduling flows
  • · Invoice & payment workflows
  • · Document classification & routing
02

Customer Support AI

Any business fielding repetitive questions

An AI layer that knows your answers, your tone, and when to hand something off to a person. Routine questions get handled automatically. Your team handles the ones that actually need judgment.

  • · Email triage & smart drafts
  • · Knowledge base chatbots
  • · After-hours response systems
  • · Sentiment & priority routing
03

Internal Tools & Workflows

Teams running on disconnected tools

The gaps the standard tools never fill. Document extraction, connected workflows, internal dashboards built around your operation rather than a generic template.

  • · Document data extraction
  • · Custom GPT workflows
  • · Internal team dashboards
  • · Vendor & contract analysis

No. 03

Use Cases

Three businesses. Same problem, different shape.

Real problem types, representative outcomes. The numbers are targets for each workflow type — not figures from a specific past engagement.

Property Management

A residential property manager was handling all maintenance requests by email — tenants emailed in, the owner triaged manually, forwarded to vendors, then chased for updates. Every request was a separate thread that could get lost.

  • 12 hours/week reclaimed from manual coordination
  • Vendor response time cut from 2 days to under 4 hours
  • No maintenance requests slipping through the cracks

Operations Automation

Professional Services

An 8-person consulting firm fielded roughly 60 client emails per day — billing questions, project status checks, scheduling requests. The same questions, answered manually, every single morning by whoever got to their inbox first.

  • Routine questions answered in under 3 minutes, 24/7
  • Team email time cut by over 2 hours per day
  • No client left waiting overnight for a routine answer

Customer Support AI

Home Services

A 14-person home services company ran client onboarding across email, a shared Google Drive, and a spreadsheet three different people maintained separately. New clients fell through cracks. New staff took weeks to learn where anything was.

  • Client onboarding time reduced from 3 days to under 4 hours
  • Data errors on new client records dropped to near zero
  • New staff fully productive in days, not weeks

Internal Tools & Workflows

No. 04

Approach

Free audit. Written report. Working system.

01

Free 30-minute audit

A working call — not a discovery intake form. We go through your actual workflows, find where the hours are going, and I tell you what I'd build and in what order. You don't need to prepare anything.

Deliverable

Verbal recommendations during the call

02

Written assessment

Within 48 hours you get a written document: what to automate, what order to do it in, rough cost estimate, and what you'd get back. Yours to keep regardless of what you decide next.

Deliverable

PDF report — yours forever

03

The build

If we move forward, I build it end-to-end. No handoffs, no contractors brought in on your project. Most first builds take 2–4 weeks. You end up with a working system — not a document describing one.

Deliverable

Shipped automation in production

04

Ongoing retainer

AI systems need upkeep. Models improve, APIs change, and your workflows evolve. The optional monthly retainer keeps everything running — bug fixes, prompt updates, integration maintenance, and a direct line when something needs attention. Most clients pay 10–15% of the build fee annually.

Deliverable

Maintained system, direct access to me

No. 05

Pricing

Hank is a hire, not a tool.

Other AI receptionists sell you software — a $30/mo subscription you configure yourself, hope works, and replace when it doesn't. We sell you Hank, configured for your specific business by hand, supported by a real person, and tuned over time. The price reflects what you get.

The honest comparison

$30/MO AI RECEPTIONIST

The cheap option

  • × You configure it yourself (20+ hours)
  • × Generic prompts — doesn't know your services, hours, emergencies
  • × Takes messages. Doesn't qualify, book, or follow up.
  • × No integration with your CRM or calendar
  • × When it breaks, you're on your own
  • × Captures ~20% of missed calls in practice

Most owners abandon these within 90 days.

HANK BY ATLANTA AUTOMATION

A real hire

  • Mike configures Hank by hand for your specific business
  • Knows your services, hours, after-hours policy, emergency triggers
  • Qualifies callers, books appointments, sends follow-up texts
  • Connects to your CRM, calendar, and texting tools
  • When something breaks, you call Mike's cell directly
  • Captures 60–70% of missed calls in practice

Built to be the receptionist you'd hire if you could find one.

The math (real numbers from real shops)

Most service businesses miss 30–40% of calls during the day (busy techs, multi-tasking) and 90%+ after hours. Average ticket is anywhere from $300 (residential plumbing) to $15,000 (roof replacement). Here's what that looks like with Hank vs. without:

Business type Calls/mo Missed Hank captures Added revenue/mo Hank cost ROI
Plumber, residential 200 40% 60% $12,000 $997 12×
HVAC, mid-size 100 35% 60% $14,000 $997 14×
Roofing, storm chaser 50 50% 60% $36,000 $1,997 18×
Med spa, single location 150 30% 70% $9,500 $997
Pest control, recurring 80 40% 60% $6,400 $497 13×

Figures are conservative averages. The free audit produces a projection specific to your business.

The $30/mo alternative on the same plumber: captures ~20% of missed calls, doesn't qualify or book, adds ~$800/mo. You're saving $967/mo on Hank's retainer to leave $11,200/mo on the table. $30/mo is the most expensive choice you can make.

Beyond the phone

Hank is the front door. We wire the rest of the shop.

Most shops don't just have a phone problem. They have a stack of disconnected tools, leads falling through cracks, and reports nobody runs. We build the workflows that close those gaps — for the same kind of money you'd pay one part-time admin, you get a system that runs 24/7 and doesn't forget.

01 · DETECT

Find the issue before you do

  • · Bug detection on every workflow — broken integration, failed job, dropped webhook
  • · Fraud detection on every call — impersonators, phishing, social engineering
  • · Anomaly detection — booking rate fell, lead source went quiet, repeat caller with no book

02 · ALERT

Right alert to the right person

  • · Hot lead came in → text the closest tech, copy you
  • · VIP or returning client → ping the owner directly
  • · Payment failed → text the customer + flag accounts

03 · SCHEDULE

Fill empty slots automatically

  • · Cancellation hits the calendar → text the waitlist
  • · Tech has a 2-hour gap tomorrow → reach out to nearby jobs
  • · Quote sent, no reply in 5 days → auto follow-up with a new time

04 · CONNECT

Stitch your stack together

  • · Photos from the tech's phone → land on the CRM job record
  • · Job marked complete → review request goes out within the hour
  • · Jobber ↔ Stripe ↔ QuickBooks → no more double entry

05 · REPORT

Reports show up before you ask

  • · Monday morning: last week's leads, missed calls, booked revenue
  • · End of month: P&L snapshot by service line, in your inbox
  • · Quarterly: which lead sources actually paid for themselves

06 · CUSTOM

Whatever your trade needs

  • · Roofing: storm-track API → cold-call list with damage zones
  • · Med spa: text package clients 14 days before contract ends
  • · HVAC: PM customers due for service → auto-schedule reach-out

The thing most clients don't expect: the bug detection and fraud detection run on everything we ship. Most weeks we've patched the issue before anyone notices it broke. You get the report after, not the panic.

These are real examples — most of them already running for clients. The audit identifies which would move the biggest number in your shop. Custom workflows live in the build or the retainer depending on scope; we'll tell you which on the call.

Three packages · pick the one that fits your shop

STARTER

Solo operator, one location

$8,500

build · one-time

+ $497/mo

retainer

Hank gets your basics handled. He answers, qualifies, and books for your business — live in about a week.

  • · Hank tuned to your vertical
  • · Email + SMS call summaries
  • · Calendly booking integration
  • · After-hours voicemail handling
  • · Every call recorded + transcribed
  • · Suspicious-call flagging
  • · 1-hour response when something breaks
Most picked

PRO

Established shop, real CRM

$11,500

build · one-time

+ $997/mo

retainer

Hank gets connected to your stack. He talks to your CRM, your calendar, and chases ghosted leads on your behalf.

EVERYTHING IN STARTER, PLUS:

  • · CRM sync (ServiceTitan, Jobber, HouseCall Pro, FieldEdge)
  • · Real-time hot-lead alerts to your phone
  • · Follow-up cadences (texts ghosted leads after 24h, 3d, 7d)
  • · Google Calendar sync
  • · Spanish-speaker fallback
  • · Monthly performance dashboard
  • · 30-min response when something breaks

SCALE

Multi-location, premium operator

$14,500

build · one-time

+ $1,997/mo

retainer

Hank runs your front of house. Multi-location, multi-workflow, with Mike personally tuning him every quarter.

EVERYTHING IN PRO, PLUS:

  • · Multi-location call routing
  • · Quarterly persona tuning by Mike
  • · Quarterly business review meeting
  • · Real-time threat alerts (fraud, impersonation)
  • · Custom workflows + integrations
  • · White-glove onboarding for new staff
  • · 15-min response when something breaks

Build is a one-time setup fee. Retainer is monthly and optional after the first 6 months — but most clients keep it because Hank gets better over time.

Need more than Hank?

Some clients come for Hank and stay for the rest — booking automation, dispatch routing, custom CRM builds, multi-workflow systems. Those are scoped during the audit and quoted against what the work is worth (typical range $15K–$60K). Same model: fixed scope, fixed price, no surprises.

Want the math for your specific shop?

The free audit produces a projection specific to your call volume, miss rate, and ticket size.

Book free audit

No. 06

About

I built my own operating system before consulting on yours.

I'm a builder who automates obsessively. Over the last few years I've shipped multiple consumer mobile apps, a suite of more than twenty production web tools, and a personal "Builder OS" — a unified portal that consolidates all my projects, financial operations, and recurring workflows into one automated system.

It tracks revenue across products, manages deployments, runs scheduled AI workflows, automates the admin work that would otherwise eat my evenings, and replaces what would otherwise be a dozen disconnected tools. It's not theoretical. It runs every day.

That same systems thinking is what I bring to small businesses buried under disconnected tools, manual data entry, and processes nobody has examined in years. My background is financial services operations and fraud analysis — where a broken process doesn't just waste time, it creates liability. That instinct for catching failure points before they become problems is what I bring to every automation build.

The result: an AI consultancy run by an operator, not a slide deck.

By the numbers

Years in financial services
4+
Production apps shipped
5+
Web tools in production
20+
How I build
One person. You know who to call.

No. 07

FAQ

A few things worth knowing before we talk.

How is this priced?

The fee is sized against what the work is actually worth — not a flat rate or hourly billing. Builds start at $8,500 for the receptionist scope and run up to $60,000+ for full multi-workflow systems. The exact fee is sized against what the manual work is currently costing you — whether that's an employee's salary, your own hours, or a role you'd otherwise need to hire for. The audit produces a projection specific to your situation so you can see the math before committing to anything.

What is the retainer, and do I have to have one?

The retainer is optional, but most clients keep it. AI models improve, third-party APIs change, and your workflows evolve — the retainer covers bug fixes, prompt updates, and integration maintenance so the system stays current. Three tiers depending on involvement: standard support ($400/mo), active management ($800/mo), and full managed service ($1,500/mo).

Do I need a developer or a tech team on my side?

No. I handle the build end-to-end. Your team's job is to understand your own workflows and review the result before it goes live. You learn the new process — not the code behind it.

How long until something is actually working?

The written report lands in your inbox within 48 hours of our first call. Most first automations are live within 2–4 weeks of kicking off a build. You'll see real time savings on day one of deployment.

What does an engagement actually look like?

We start with the free audit to map your workflows and find where the time is going. From there, I run a deeper working session, use that to define the exact scope, and give you a fixed-price proposal before any work starts. No surprises on scope or cost.

What tools will you use — do I have to buy new software?

No new software required unless it genuinely fits your situation. Most builds use Make, n8n, or Zapier for automation — and OpenAI or Claude for AI components. If you already have tools you like, I work around them.

What if something breaks after the project is done?

The 30-day post-launch window covers any issues from real-world use. I also build with error alerting baked in — you'll be notified before a broken automation becomes a business problem. Clients on the monthly retainer get ongoing coverage beyond that window.

Is my business data safe?

Yes. Automations move data between your own tools — I don't store or hold your data. Where third-party AI services are used, I apply privacy-first configurations. I can also work within specific requirements your industry has.

What kinds of businesses is this actually right for?

Service businesses, professional firms, property managers, and growing teams — typically 5 to 50 employees — that are paying someone to do work their software should handle. If you're not sure whether this applies to you, the 30-minute audit will answer that for both of us.

Still have a question that isn't answered here?

Send me a message

Free Audit Tool

Find out how many hours
you're leaving on the table.

Most businesses we audit lose 8–15 hours a week to tasks that could be automated. Pick what applies to you — we'll map it out and send back a tailored plan. No call required to start.

Calculate my time savings

Takes 60 seconds · No account required

Automation Audit 0 selected

Select all that apply to your business

0 hrs/wk saved
See full results →

Avg. result: businesses that complete the audit identify 8–15 hours/week of automatable work in their first session.

No. 09

Begin

Thirty minutes. You'll know what's worth fixing.

A working call, not a sales pitch. We map your actual workflows, find where the hours are going, and you leave with a written assessment within 48 hours — actionable whether you hire me or not.

Or send a quick note

Format

Video call · 30 minutes

Cost

Free · No upsell

Deliverable

Written report in 48 hours